Senior Software Engineer II

Join Talkdesk's AI engineering team as a Senior Software Engineer and work with cutting-edge technologies including AI, big data analytics, LLMs, and business intelligence. You'll develop and deliver a cloud-based data foundation system and AI agent platform, leveraging AI/ML models, prompt engineering, and advanced data analysis across all data types. This is an opportunity to contribute to a globally recognized, pre-IPO leader in customer experience solutions.

You'll collaborate closely with data scientists, software engineers, product managers, and business stakeholders to deliver reliable, scalable services with assured AI quality. You'll stay at the forefront of industry trends and emerging technologies in AI and data engineering, while ensuring alignment with technical design and the overall technology roadmap. This role offers the chance to be part of a world-class engineering team transforming customer service through innovative cloud-based AI and big data technologies.