Join Talkdesk's AI engineering team as a Senior Software Engineer and work with cutting-edge technologies including AI, big data analytics, LLMs, and business intelligence. You'll develop and deliver a cloud-based data foundation system and AI agent platform, leveraging AI/ML models, prompt engineering, and advanced data analysis across all data types. This is an opportunity to contribute to a globally recognized, pre-IPO leader in customer experience solutions. You'll collaborate closely with data scientists, software engineers, product managers, and business stakeholders to deliver reliable, scalable services with assured AI quality. You'll stay at the forefront of industry trends and emerging technologies in AI and data engineering, while ensuring alignment with technical design and the overall technology roadmap. This role offers the chance to be part of a world-class engineering team transforming customer service through innovative cloud-based AI and big data technologies.
Responsabilidades
- Develop and deliver a cloud-based data foundation system and AI agent platform leveraging AI/ML models, prompt engineering, and data analysis
- Work with unstructured, semi-structured, and structured data types using technologies such as data mining, pattern mining, business intelligence, and data transformation
- Collaborate with data scientists, software engineers, product managers, and business stakeholders to deliver reliable, scalable services
- Ensure alignment with technical design and overall technology roadmap while adopting best practices
- Stay up-to-date with industry trends, emerging technologies, and advancements in AI and data engineering
Competências
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