Staff Software Engineer
Application managed by InterviewHR
$228,000 – $342,000 / yearly
Talkdesk is seeking a Staff Software Engineer to join our AI engineering team in Seattle. You will develop and deliver a cloud-based data foundation system and AI agent platform, leveraging cutting-edge AI/ML models, prompt engineering, and data analysis across all data types. Working with unstructured, semi-structured, and structured data, you'll utilize advanced technologies including data mining, business intelligence, and data transformation to power our globally recognized customer experience solutions. In this role, you'll collaborate closely with data scientists, software engineers, product managers, and business stakeholders to deliver a reliable, scalable service with assured AI quality. You'll ensure alignment with our technical design and overall technology roadmap while adopting best practices independently. This is an opportunity to contribute to a world-class engineering team at a pre-IPO leader in AI-powered customer experience technology, with $10+ billion valuation and recognition from Gartner and Forrester.
Responsibilities
- Develop and deliver a cloud-based data foundation system and AI agent platform leveraging AI/ML models, prompt engineering, and data analysis
- Work with unstructured, semi-structured, and structured data types using data mining, business intelligence, and data transformation technologies
- Collaborate with data scientists, software engineers, product managers, and business stakeholders to deliver reliable, scalable services with assured AI quality
- Ensure alignment with technical design and overall technology roadmap
- Adopt and implement best practices independently
Skills
Benefits
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- 401(k) retirement plan
- Uncapped paid time off
- 14 paid holidays per year
- Equity and short-term incentive opportunities based on level and role
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