Forward Deployed AI Product Manager

Responsibilities

• Serve as primary product point of contact for health system client portfolio, operating as trusted advisor embedded in their workflows
• Lead structured discovery engagements including interviews, workflow mapping, shadowing, and document analysis to surface automation opportunities
• Define 'art of the possible' for each client, connecting operational pain points to AI platform capabilities
• Own relationships with clinical informatics, IT, operations stakeholders and C-suite sponsors at client sites
• Translate real-world workflows into structured product and configuration requirements
• Design bespoke AI workflow solutions in collaboration with Forward Deployed Engineers, Applied ML, and Solution Engineers
• Create and maintain solution design documents, workflow maps, and specification artifacts for engineering handoff
• Drive 0→1 deployments from pilot kickoff through go-live, owning timelines and change management
• Define and track value metrics and outcome frameworks in partnership with clients and customer success
• Run structured pilots, capture learnings, and manage iteration cycles to production-ready deployments
• Support expansion and renewal conversations by building ROI proof points and case-for-scale narratives
• Identify patterns across deployments and translate client-specific configurations into reusable product features
• Act as bridge between field deployments and core product roadmap, surfacing high-priority gaps
• Contribute to internal knowledge bases, playbooks, and templates to systematize the FDAPM practice
• Collaborate with FDEs, ML engineers, and product leadership on design partner to product motion

Skills