Senior Software Engineer II

Talkdesk is seeking a Senior Software Engineer II to join our AI engineering team in Seattle. You will develop and deliver a cloud-based data foundation system and AI agent platform, leveraging cutting-edge technologies including AI/ML models, prompt engineering, data analysis, data mining, and business intelligence. This role offers the opportunity to work with the most advanced technologies in the industry while contributing to a globally recognized, pre-IPO technology leader.

In this position, you will collaborate with cross-functional teams including data scientists, software engineers, product managers, and business stakeholders to deliver reliable, scalable services with assured AI quality. You will ensure alignment with technical design and the overall technology roadmap while adopting and implementing best practices independently. This is an excellent opportunity to be part of a world-class engineering team focused on redefining customer experience through innovative cloud-based AI solutions.