Enterprise Account Executive - Retail

Talkdesk is seeking an experienced Enterprise Account Executive to drive new business development and close opportunities within large retail enterprises. In this role, you will be responsible for managing the complete sales cycle, from initial engagement through deal closure, while fostering strategic relationships with key business units and decision-makers at the C-suite and senior management levels. You will develop comprehensive sales strategies tailored to your coverage model, leverage Talkdesk's innovative AI-first solutions, and consistently exceed quarterly and annual revenue targets.

This is an ideal opportunity for a seasoned sales professional with 8+ years of enterprise SaaS experience who thrives in dynamic, fast-paced environments. You will work cross-functionally with Sales Engineers, Professional Services, and Executive teams to position Talkdesk's competitive advantages, manage complex deal structures, and build lasting relationships with enterprise customers in the retail sector. The role requires 50%+ travel and demands strong negotiation skills, business acumen, and the ability to communicate market insights back to headquarters.