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Talkdesk is seeking a Senior Software Engineer to join our world-class engineering team and contribute to the design and development of AI-driven architectures powering our next-generation intelligent customer engagement platforms. You will work with cutting-edge technologies including AI, big data analytics, LLMs, data mining, and business intelligence to enhance AI-powered customer experiences and improve the intelligence and efficiency of our service platforms.
In this role, you will develop and enhance cloud-based data foundation systems and AI agent platforms, leveraging AI/ML models and prompt engineering techniques. You'll collaborate with cross-functional teams including data scientists, software engineers, product managers, and business stakeholders to deliver high-performance, reliable, and scalable services. You will also contribute to architectural discussions, participate in shaping the engineering roadmap, mentor junior engineers, and stay current with industry trends and emerging technologies in AI and data engineering.
Responsabilidades
- Develop and enhance cloud-based data foundation systems and AI agent platforms leveraging AI/ML models and prompt engineering techniques
- Conduct data analysis across structured, semi-structured, and unstructured data using data mining, business intelligence, and data transformation technologies
- Collaborate with cross-functional teams including data scientists, software engineers, product managers, and business stakeholders to deliver high-performance, reliable, and scalable services
- Contribute to architectural discussions and provide technical design input aligned with overall technology roadmap
- Participate in shaping the engineering roadmap ensuring solutions are scalable, extensible, and meet business needs
- Support and mentor junior engineers fostering a collaborative and innovative development culture
- Stay up-to-date with industry trends and advancements in AI and data engineering
Competências
VAGAS SEMELHANTES
3 outras vagas na Talkdesk perto de ti
A Talkdesk EM NÚMEROS
Trabalhar na Talkdesk
2.0k
colaboradores
★ 3.0
2 reviews
Colegas fantásticos em muitas equipas. Benefícios como semana de 4 dias em Agosto. Flexibilidade de trabalho remoto. Produto com potencial.
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