Endpoint Specialist

Responsabilidades

• Manage and maintain corporate-managed Windows and macOS devices using Microsoft Intune
• Support and govern BYOD/personal mobile devices (Android and iOS) using mobile application management and conditional access strategies
• Design, implement, and optimize device compliance, configuration profiles, update rings, security baselines, and application deployment policies
• Manage lifecycle processes, including provisioning, onboarding, offboarding, and device refresh
• Work closely with security teams to strengthen endpoint security posture while preserving a positive user experience
• Integrate endpoint policies with Microsoft Entra ID conditional access and identity governance strategies
• Administer and monitor endpoint protection through Microsoft Defender for Endpoint
• Assist with vulnerability remediation, device risk management, and security hardening initiatives
• Support compliance initiatives and contribute to security documentation and standards
• Continuously improve the employee device experience across platforms
• Collaborate with Service Desk and IT support teams to resolve escalations and recurring endpoint issues
• Advocate for solutions that balance usability, productivity, and security
• Create clear technical documentation, end-user guidance, and operational procedures
• Automate endpoint management tasks using scripting and modern management tools
• Participate in projects involving modern workplace technologies, cloud management, and zero-trust initiatives
• Analyse trends, recommend improvements, and help evolve endpoint management standards and practices

Competências