Sr. Director, Growth Marketing

Talkdesk is seeking a Senior Director of Growth Marketing to build and lead the account-based marketing engine powering our enterprise go-to-market strategy. In this high-impact, high-visibility role, you will own ABM programs, global campaigns, and digital marketing—unifying them into a cohesive system that establishes Customer Experience Automation (CXA) as a recognized market category, drives enterprise pipeline, and scales efficiently. This is a category-creation moment where your work will directly shape how the market understands and adopts CXA.

You will design and operationalize tiered ABM programs from high-touch 1:1 engagement to scalable 1:many approaches, transform global campaigns into enterprise-grade, full-funnel initiatives, and consolidate digital marketing to drive precision enterprise targeting. Working closely with enterprise sales, regional marketing, brand, and product teams, you'll establish attribution frameworks, champion AI-assisted marketing tools, and drive marketing operations excellence. This hands-on leadership role requires strategic vision combined with execution excellence, with direct visibility to the CMO and executive team.

Join Talkdesk at a pivotal moment as a Gartner Magic Quadrant Leader in CCaaS. You'll help create and establish CXA as a recognized market category, leverage our AI-native platform, and scale our enterprise business. This role offers the opportunity to define a new market from the ground up while working with industry-recognized technology and a team committed to empathy, trust, and transparency.