Enterprise Account Executive, Financial Services
Application managed by InterviewHR
$220,000 – $240,000 / yearly
Talkdesk is seeking an experienced Enterprise Account Executive to drive new business development and close opportunities within the Financial Services industry. In this role, you will be responsible for managing large enterprise accounts, fostering relationships with business units and strategic alliances, and developing comprehensive sales strategies that ensure consistent achievement of objectives. You will manage the complete sales process, engaging sales engineers, professional services, and executives to showcase Talkdesk's competitive advantage in Customer Experience Automation. With 8+ years of outside sales experience preferably in SaaS, you will leverage strategic value-based selling to engage CXO and senior management. This position requires 50%+ travel and offers the opportunity to work in a fast-paced, dynamic environment where you can build lasting relationships, drive revenue growth, and take an active role in solving complex business problems across functional areas. Talkdesk, a recognized leader in the Gartner Magic Quadrant for Contact Center as a Service and a seven-time Forbes Cloud 100 company, is pioneering AI-first solutions that put empathy and transparency at the center of customer interactions. Join our global team of courageous innovators and shape the future of customer experience automation.
Responsibilities
- Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
- Foster and expand the company's relationship with business units, divisions and the overall enterprise customers
- Create and cultivate a close relationship with strategic alliances
- Understand the customers' business strategy and direction and manage a long term, sustainable business portfolio
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
- Bring innovative ideas that showcase Talkdesk's competitive advantage and disruptive mindset
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
- Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
- Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accounts
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals
- Communicate accurate and realistic forecast information to the management team per our process and policy
- Communicate market reaction and needs back to headquarters in a productive manner
- Take an active role in solving problems, which involve other functional areas, instead of 'dumping problems at the factory door'
- Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues
Skills
Benefits
- Medical, Dental, Vision, Life and Disability Insurance
- Employee Assistance Program (EAP)
- 401(k) plan
- Uncapped paid time off
- 14 paid holidays each year
- Equity and bonus/commission opportunities based on level and role
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