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Talkdesk is seeking a part-time social media contractor to manage our social media presence for 20 to 30 hours per week for approximately 10 weeks, starting in early May. This role focuses on execution, coordination, and community management, ensuring our content calendar stays active and internal requests are handled efficiently.
You will be responsible for organizing and scheduling content across LinkedIn, X, Facebook, and Instagram using Sprout Social, writing original LinkedIn copy that follows the Talkdesk brand voice, and conducting daily community management sweeps. Additionally, you'll monitor inbound messages, upload videos to YouTube, and organize requests from multiple communication channels into a master content calendar.
This is an ideal opportunity for a detail-oriented professional with expertise in social media management tools and a strong ability to maintain brand consistency across multiple platforms while working independently.
Responsibilities
- Organize and schedule content across LinkedIn, X, Facebook, and Instagram using Sprout Social
- Write original LinkedIn copy following the established Talkdesk brand voice and adapt it for other social channels
- Ensure every post utilizes a social-specific URL generated via a UTM Builder
- Execute posting schedules based on content type: major launches, minor updates, and specific pre/during/post-event cadence
- Conduct community management sweeps daily
- Like and respond to all positive content, reshares, and comments from partners and customers
- Monitor inbound direct messages
- Monitor Jira for new video clip notifications
- Upload videos to YouTube and generate descriptions using the YouTube Description Creator
- Monitor and organize requests from email, Jira, Slack, and Asana into the Master Content Calendar
- Label and color-coordinate new content and use evergreen posts to fill scheduling gaps
- Participate in weekly 1:1s and syncs
Skills
Benefits
Talkdesk IN NUMBERS
Working at Talkdesk
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Colegas fantásticos em muitas equipas. Benefícios como semana de 4 dias em Agosto. Flexibilidade de trabalho remoto. Produto com potencial.
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