Associate Proposal Manager

Talkdesk is seeking an Associate Proposal Manager to support the mixed commercial sales team in Salt Lake City. In this role, you will manage proposal development for small-to-mid-sized business deals, creating written responses to formal customer requests such as Requests for Proposal (RFPs), Requests for Information (RFIs), and Due Diligence Questionnaires (DDQs). You will work with our RFP management tool, Responsive, to develop proposals from our content library and collaborate with cross-functional teams.

Your key responsibilities will include proposal administration using Responsive to import and manage RFx documents, running AI-generated draft tools, and performing proofreading and copy-editing. You will also engage in proposal writing and development by leveraging the Talkdesk Content Library to create first drafts, researching and composing new responses, and handling formatting and desktop publishing. Additionally, you will manage project workflows by driving due diligence questionnaire and RFP completion, leading proposal status meetings, and building relationships with sales team members.

This is an excellent opportunity to join a cloud contact center leader recognized by Gartner and Forrester, with $10 billion in valuation and a commitment to inclusivity and diversity.