Transversal Account Officer – DEC Operations

BNP Paribas is seeking a Transversal Account Officer to join its DEC Operations team (Derivatives Execution & Clearing business line) in Lisboa. Your mission will be to protect clients' assets and manage their operational transactions throughout the investment cycle while maintaining strict regulatory compliance. You will perform middle office and back-office activities in a controlled environment, serving as the primary point of contact for client queries and requests, ensuring efficient communication between clients and Back Office teams, and contributing to superior client service delivery.

In this role, you will address all client issues accurately and timely, guarantee proper communication flows, monitor and control activity risks, participate in client meetings with Sales and Relationship Managers, collect data from client communications, and build KPIs to enhance client experience. You will also prepare daily and monthly management reports and participate in projects supporting internal system releases and business advancement.

Join a leading European banking institution with a strong international presence and commitment to diversity, inclusion, and work-life balance. BNP Paribas offers a hybrid working environment with flexible remote working options, comprehensive equipment support, and a culture that values both professional excellence and employee wellbeing.