Senior Consultant - Business Consulting | Financial Services (Business Transformation)
EY Portugalhá mais de um mês
Descrição
EY is seeking a Senior Consultant to join its Business Transformation team within Financial Services. In this role, you will work with leading financial institutions, supporting complex transformation initiatives across business and technology. You will be part of multidisciplinary teams, acting as a key interface between business stakeholders, IT teams and executive leadership, contributing to the successful delivery of strategic and operational change programs.
Your responsibilities will include supporting and leading workstreams within business and technology transformation projects, analysing and optimising business processes and customer journeys, translating business needs into functional requirements, and acting as a bridge between business and IT teams. You will develop high-quality deliverables with clear storytelling tailored to executive audiences, manage multiple priorities in parallel, and support project governance and Agile ceremonies.
This is an opportunity to work on high-impact projects covering digital transformation, customer experience, core transformation and process optimization, while developing a comprehensive understanding of the financial services landscape and driving meaningful organisational change.
Competências
- Business process management
- Process analysis and design
- Customer journey mapping
- Customer experience (CX)
- Functional requirements definition
- User stories
- Digital transformation
- Agile/Scrum
- PowerPoint
- Structured storytelling
- Business transformation
- Change management
- Stakeholder communication
- Problem-solving
Responsabilidades
- Support and lead workstreams within business and technology transformation projects in the financial services sector
- Analyse, design and optimize business processes and customer journeys, identifying inefficiencies and opportunities for improvement
- Translate business needs into clear, structured and actionable functional requirements and user stories
- Act as a bridge between business and IT teams, ensuring effective communication and alignment
- Develop high-quality deliverables (presentations, reports, analyses) with clear storytelling tailored to executive audiences
- Manage priorities and multiple topics in parallel, ensuring timely and high-quality delivery
- Support project governance, Agile ceremonies and iterative delivery models
Benefícios
- Continuous learning and professional development
- Flexible working arrangements to make meaningful impact
- Transformative leadership development with coaching and insights
- Diverse and inclusive culture
- Tools and flexibility to succeed
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