Foundever

English Sales Account Management Advisor for Financial Software Company

FoundeverPortoontem

Descrição

Join our English Sales Account Management team at a leading global financial software company. As a sales advisor, you will contact clients using QuickBooks trial versions and guide them through upgrading to paid subscriptions. Your role involves engaging with customers to explain the benefits of premium versions, resolving technical issues efficiently, and ensuring exceptional service quality while meeting productivity targets and compliance regulations.

You will need native or proficient English (C2 level) and mandatory previous experience in sales and account management. Strong communication skills, including excellent phone conversation abilities and writing skills, are essential. You should also demonstrate analytical thinking, persuasive abilities, self-motivation, and negotiation skills. EU citizenship or a valid work permit for Portugal is required, and you should either be a local candidate or willing to relocate to Porto.

Competências

  • Sales
  • Account Management
  • Customer Service
  • Communication
  • Negotiation
  • Problem Solving
  • Analytical Skills
  • Phone Skills
  • Writing Skills
  • Persuasion

Responsabilidades

  • Contact clients using the 3-month QuickBooks trial version through phone, ensuring best quality service
  • Engage with clients, explaining advantages of the paid version and completing the sales process
  • Solve emerging customer issues with precision and efficiency
  • Perform corrections and optimize customers' technical knowledge
  • Meet and exceed service quality goals, compliance regulations, and productivity targets
  • Create amazing experiences that customers value
  • Follow management direction and provide feedback

Benefícios

  • Competitive wages ranging from €920 to €1,543
  • Compelling Rewards Program with commission payments (regular €250/month, potential up to €3,000)
  • Paid professional training
  • Employee discounts
  • Private healthcare and dental insurance (after six months)
  • Growth opportunities through development programs
  • Fun and engaging company-wide initiatives, including EverBetter wellness program
  • Job stability
  • Lifelong skills and experience
  • Excellent work culture

Empregos semelhantes

Foundever
Foundever
Financial Software
Ver perfil da empresa
English Sales Account Management Advisor for Financial Software CompanyFoundever
Candidatar-me