- Presencial
- Tempo inteiro
Descrição
Join our Danish Customer Advisor team at Foundever and contribute to an outstanding customer service experience for a global platform that transforms how people move every day. We're looking for Danish native or fluent speakers with strong English communication skills to provide exceptional support to our customers through written and phone communication. As a customer advisor specialist, you'll handle first contact resolutions, build meaningful relationships with customers, and ensure we meet and exceed our quality goals and productivity targets while creating an amazing customer experience.
You'll be working in Porto, Portugal, in a multicultural environment with paid relocation support including flight reimbursement and accommodation assistance for the first 12 months. This role offers competitive wages ranging from €920 to €1,660 monthly, plus a €400 accommodation allowance, professional training, private healthcare and dental insurance, and excellent growth opportunities. You'll work on-site in a centrally located office with good public transportation connections, gym facilities, and a strong company culture focused on your professional development and well-being.
Competências
- Customer Service
- Communication
- Phone Communication
- Problem Solving
- Analytical Skills
- Written Communication
- Attention to Detail
- Listening Skills
Responsabilidades
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationships and answer customer questions in a courteous, friendly, and professional manner
- Meet and exceed customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value
- Follow management direction and provide feedback
Benefícios
- Relocation package including flight cost reimbursement
- Competitive wages from €920 to €1,660 monthly plus €400 accommodation support for first 12 months
- Paid professional training
- Employee discounts
- Private healthcare and dental insurance after six months
- Growth opportunities through development programs
- EverBetter wellness program
- Central office location with good public transportation
- Gym at the office
- Job stability
- Excellent work and office culture