Corporate Trust Operations Officer

BNP Paribas is seeking a Corporate Trust Operations Officer to join its operations team in Lisbon. In this role, you will be responsible for analysing and integrating missing data in systems, performing controls according to established procedures, and ensuring that Service Level Agreements (SLAs) are consistently met. You will process activities following operational procedures, manage queries with different priority levels, and ensure client satisfaction by handling requests in a timely manner while maintaining high standards of accuracy and reliability.

Your daily responsibilities will include performing control checks according to procedures and risk mapping, extracting reports and gathering information to support decision-making, and managing escalations for unresolved queries and potential incidents. You will also contribute to team development by training newcomers, identifying continuous improvement opportunities, and fostering a collaborative team atmosphere. This is an excellent opportunity to work for Europe's leading bank in a hybrid working environment with a strong commitment to work-life balance and employee wellbeing.