Cash Account Manager

Híbrido
Tempo inteiro

Descrição

BNP Paribas is seeking a Cash Account Manager to serve as the primary point of contact for clients regarding their cash account management. In this role, you will optimize clients' treasury operations while ensuring accurate processing of cash transactions. You will work collaboratively with multiple departments to process client instructions, monitor account activities, and identify opportunities to improve service delivery.

Your key responsibilities include processing and validating client instructions, monitoring failed transactions, managing client communications, reconciling account details, and coordinating with internal teams across Credit Risk and other divisions. You will also manage client claims, oversee new client onboarding processes, and ensure compliance with procedural requirements. This position offers excellent opportunities to expand your knowledge across different banking functions and develop a comprehensive understanding of cash management operations.

You should hold a Bachelor's degree in Economics, Finance, Accounting or related field with advanced English proficiency and strong MS Office skills. Success in this role requires exceptional attention to detail, analytical capability, collaborative teamwork skills, and a genuine client-focused approach.

Competências

Microsoft Excel
MS Office
Cash Management
Account Management
Client Communication
Transaction Processing
Reconciliation
Analytical Skills
Attention to Detail
Teamwork
Problem Solving

Responsabilidades

Process client instructions by analysing, validating and implementing those instructions
Check and monitor failed instructions and provide correct updates to clients
Identify and advise on exceptional or irregular situations and implement corrective measures
Manage email inboxes, phone calls and follow-up of requests from clients or internal teams
Extract relevant information from systems and perform reconciliation of all details
Follow-up on set-ups and fill in corresponding files/systems with relevant data
Management and monitoring of client or counterparty claims via internal workflow tools
Client testing follow-up – ensure swift messages are properly integrated into systems
Confirm that checklist tasks are completed and updated in accordance with client specificities
Perform tasks and participate in projects needed for efficient achievement of BNP Paribas objectives