
Business Consultant - Process Improvement & Automation | Financial Services
EY Portugalhá 21 dias
- Híbrido
- Tempo inteiro
- Intermédio
Descrição
As part of EY's Financial Services Consulting practice, you will support leading financial institutions in improving and transforming their business processes through the identification of opportunities for optimization, automation and operational efficiency. Working at the intersection of business and technology, you will collaborate with clients across the banking, insurance and wealth & asset management sectors to analyse current processes, define target operating models and support the implementation of workflow, BPM and low-code solutions.
In this role, you will be responsible for analysing and documenting business processes, conducting requirements gathering activities, developing AS-IS and TO-BE process maps, and identifying opportunities for process optimization and workflow automation. You will support the implementation of BPM, workflow and low-code solutions while collaborating with business and technical teams to translate business requirements into technology-enabled solutions.
You will work closely with client stakeholders and multidisciplinary teams throughout project lifecycles, contributing to transformation initiatives across banking, insurance and other Financial Services sectors. This is an excellent opportunity for professionals with strong consulting mindset, process improvement expertise and the ability to engage with both business and technology stakeholders.
Competências
- Business Analysis
- Process Improvement
- Process Modelling
- Requirements Gathering
- Stakeholder Management
- Business Process Management (BPM)
- Workflow Automation
- Appian
- ServiceNow
- Microsoft Power Platform
- Pega
- OutSystems
- Blue Prism
- AS-IS and TO-BE Process Maps
- User Stories
- Functional Specifications
- Process Optimization
- Problem-solving
- Communication Skills
- Agile Methodologies
Responsabilidades
- Analyse, document and improve business processes across Financial Services organizations
- Conduct requirements gathering activities, including workshops, interviews and stakeholder engagement sessions
- Document business requirements, user stories, process flows and functional specifications
- Develop and maintain AS-IS and TO-BE process maps and supporting documentation
- Support backlog definition, prioritization and requirements management activities
- Identify opportunities for process optimization, workflow automation and operational efficiency
- Collaborate with business and technical teams to translate business requirements into technology-enabled solutions
- Support the implementation of BPM, workflow and low-code solutions
- Participate in testing, validation and deployment activities to ensure solutions meet business needs
- Prepare project documentation, presentations and client deliverables
- Work closely with client stakeholders and multidisciplinary teams throughout project lifecycles
- Contribute to transformation initiatives across banking, insurance and other Financial Services sectors
Benefícios
- Competitive remuneration package commensurate with work experience
- Support, coaching and feedback from engaging colleagues
- Opportunities to develop new skills and progress career
- Freedom and flexibility to handle role in a way that's right for you
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